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⚠️ Service Update - Email delays due to a global Microsoft outage
A global outage affecting Microsoft 365, including Outlook email and Microsoft Teams, began on Thursday 12 November. This is affecting many organisations, including the NHS.
Our surgeries remain open and appointments are going ahead as normal.
If you have emailed us since Thursday afternoon, we may not have received your message, or our reply may be delayed. If your query is time-sensitive, please contact us by phone, through NHS App, or at reception during opening hours.
For urgent medical help when the practice is closed, call NHS 111. In an emergency, call 999.
Partners and professionals: Teams calls and meetings with our staff may be disrupted or need to be rescheduled. If you can’t reach us on Teams, please call your point of contact, and we’ll arrange an alternative.
We will update this notice once the issue is resolved. Thank you for your patience.
First 4 Health Group – updated 9:48AM GMT, 13 November 2026
